Support and Maintenance Services

 

With BizAlliance dedication to continuously support our clients, we also provide maintenance and support services. The company created a support group that are well-trained to do system upgrade, problem root cause analysis and other IT related problems.

A. CCTV Surveillance, Biometrics and Access Control System

– Monthly or quarterly preventive maintenance

– Conduct routinary system check and update

– Check-up physically status of cabling and connectors

B. Company Telephone System (Traditional PBX and IP PBX)

– Monthly or quarterly preventive maintenance of system (IP or Analog)

– Conduct physical check-up of telephone units and PBX ports

– Conduct routinary check-up of system and firmware update for IP PBX if needed

C. Company Cabling (Voice and Data)

– Maintain corporateā€™s Local Area Network (LAN) and telephone cabling.

– Conduct routinary LAN testing and replace basic components like pins and I/O if needed.

D. Computer Maintenance and Basic Software Updates

– Conduct basic monthly or quarterly desktop troubleshooting, cleaning and basic software (Windows, Anti-Virus, etc.) installation and updates.